What you will be able to do
- Write effective prompts
- draft, summarise and check business documents
- automate simple tasks
- set an AI-use policy
Syllabus
- 1 How AI tools work and their limits
- 2 Prompting for documents and reports
- 3 Automation of routine tasks (templates, forms, reminders)
- 4 Ethics, privacy and policy for the workplace
Hands-on practical activities
- Produce a monthly report with AI help and verification
- automate an enquiry reply
- build a team prompt library
- draft an AI-use policy
Resources and equipment
Laptops or phones, approved AI tools, sample business documents (anonymised)
🔋 No power? Off-grid option
Case work prepared offline; AI exercises done on connected days
Career direction
AI-enabled office professional, operations officer, automation assistant, prompt specialist
Why it matters in the market
Employers increasingly expect staff to use AI tools productively and responsibly
Assessment
Task portfolio and policy draft
Progression
Leads to MK10 AI Product Development